“Usually, I never take the time to write an appreciation letter for the work that I contract, but this time, I do because I was impressed with the service I received from your company.
Last October, I requested a quote for my roof, the work was done and charged exactly as the quote stipulated (no hidden costs). The staff were pleasant and the work got done in a professional matter (all garbage were picked up, all falling nails were picked up). In the past, I had the roof of my previous house done by another company that claimed, “We clean after ourselves”. Let me tell you, they did not. I was the one ending up cleaning after them! With your company, my house was left in a perfect state when all was done! Other than the new roof, no one could tell that someone worked there a day before! Well done!
My biggest surprise came a week after the work was done. I took my ladder and climbed with tools to clean the old stuff left by the previous roof in my gutters. I was totally flabbergasted to realize that your men already cleaned all the gutters!!! I was not expecting this level of professionalism from anyone but, Done Right Roofing really went beyond the call of duty! I sincerely appreciate the extra mile and for it, I write my first appreciation letter
I would not hesitate to recommend your company!
A very happy customer!
Thank you very much.”
-A Ross